Returns & Exchanges

At TON Sports, we want you to be fully satisfied with your gear; if your equipment doesn't meet your performance standards, you can return or exchange it within 30 days of purchase. Items must be in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Log into your TON Sports account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Equipment

Securely place the items in their original boxes, ensuring all tags and protective packaging are intact to prevent damage during transit.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

4

Inspection and Refund

Once our quality control team verifies the condition of your sports gear, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing